1. About the ADR Automotive VIP Rewards Club

1.1 The ADR Automotive VIP Rewards Club ("VIP Club") is operated by ADR Automotive ("ADR", "we", "us" or "our").

1.2 Membership of the VIP Club is free.

1.3 The VIP Club is designed to reward customers who have a genuine relationship with ADR Automotive and to provide members with access to VIP benefits, vehicle care information, special offers and promotional opportunities.

1.4 Membership is opt-in. Customers are not automatically enrolled in the VIP Club.

1.5 By submitting the VIP Club registration form and accepting these Terms & Conditions, you agree to become a VIP Club member and to comply with these Terms & Conditions.

2. Who Can Join

2.1 The VIP Club is open to New Zealand residents aged 18 years or over who are:

• an existing ADR Automotive customer;

• a previous ADR Automotive customer; or

• a customer with a current or confirmed upcoming booking with ADR Automotive.

2.2 ADR Automotive may verify a member's customer status or booking where reasonably necessary.

2.3 A person who is not currently an ADR Automotive customer may join the VIP Club once they have a confirmed booking with ADR Automotive.

2.4 ADR Automotive reserves the right to refuse or cancel a VIP Club registration where there is reasonable evidence that the registration has been created solely for the purpose of accessing competitions, prizes or promotional benefits without a genuine customer relationship.

2.5 Employees of ADR Automotive and their immediate family members are not eligible to participate in VIP Club prize draws.

2.6 VIP Club membership is personal and cannot be transferred to another person.

3. Joining the VIP Club

3.1 Customers must complete the ADR Automotive VIP Club registration form to join.

3.2 Members must provide accurate and current information.

3.3 Registration information may include:

• Full name

• Mobile number

• Email address

• Vehicle registration

• Vehicle make and model

• Service due month

• Birthday month (optional)

3.4 Providing a birthday month is optional and is not required for VIP Club membership.

3.5 ADR Automotive may use the information supplied to administer the VIP Club, verify eligibility, provide service reminders, manage promotions and provide other services or communications where appropriate consent has been provided.

4. VIP Club Benefits

4.1 VIP Club benefits may include:

• Monthly prize draws

• Birthday rewards

• VIP-only specials

• Service reminders

• Seasonal vehicle care information

• Surprise giveaways

• Referral promotions

• Other VIP member benefits advertised by ADR Automotive from time to time

4.2 Specific benefits, offers and promotions may change from time to time.

4.3 Additional conditions may apply to individual VIP promotions. Where this occurs, those conditions will be clearly stated in the relevant promotional material.

5. Monthly Promotions and Prize Draws

5.1 ADR Automotive may run a promotional draw each month.

5.2 The standard monthly prize may be one $100 supermarket voucher, unless another prize is clearly advertised.

5.3 Membership of the VIP Club does not automatically guarantee an entry into every monthly prize draw.

5.4 One Entry Per Person

Unless otherwise stated in the specific monthly promotion, each eligible VIP member may receive a maximum of one entry into each monthly prize draw, regardless of the number of vehicles they own, operate or have serviced by ADR Automotive.

Multiple vehicles, bookings or qualifying services do not create additional entries unless the relevant monthly promotion specifically states otherwise.

5.5 Each monthly promotion will have its own clearly stated eligibility and entry requirements.

5.6 The monthly promotional material will specify:

• The promotion period;

• The prize;

• Who is eligible;

• How an entry is earned;

• The closing date;

• The draw date or approximate draw timing; and

• Any other important conditions applying to that promotion.

5.7 The specific rules for each monthly promotion will apply in addition to these VIP Club Terms & Conditions.

5.8 ADR Automotive will not change the eligibility requirements of a promotion after entries have been received except where reasonably necessary and where doing so does not unfairly disadvantage participants.

6. Existing Customers

6.1 Existing and previous ADR Automotive customers are not automatically entered into the VIP Club or any VIP Club promotion.

6.2 Customers who wish to participate can join the VIP Club by completing the online registration form.

6.3 ADR Automotive is not required to manually enrol existing customers into the VIP Club.

6.4 Customers may be invited to join the VIP Club through Facebook, email, SMS, at the ADR Automotive workshop, on the ADR Automotive website or through other promotional channels.

7. Monthly Draws

7.1 Where a monthly promotion includes a prize draw, the winner will be selected at random from all eligible entries received during the relevant promotional period.

7.2 ADR Automotive may verify the winner's:

• Identity;

• VIP Club membership;

• Customer status;

• Booking or qualifying activity; and

• Compliance with the relevant promotion rules.

7.3 If an entry does not meet the advertised eligibility requirements, ADR Automotive may exclude that entry and conduct a redraw if necessary.

7.4 The winner will be contacted using the mobile number or email address provided to ADR Automotive.

7.5 If the winner cannot reasonably be contacted within 14 days, ADR Automotive reserves the right to conduct a redraw.

7.6 ADR Automotive may publish the winner's name on its Facebook page, website or other ADR Automotive promotional channels for the purpose of announcing the winner.

7.7 Only information reasonably necessary to announce the winner will be published.

8. Monthly $100 Supermarket Voucher

8.1 Where the monthly promotion prize is a $100 supermarket voucher, the prize will be one voucher with a value of $100 NZD.

8.2 The supermarket from which the voucher is issued may be selected by ADR Automotive and will be stated in the relevant promotion where appropriate.

8.3 The prize cannot be exchanged for cash.

8.4 The prize cannot be transferred or assigned to another person.

8.5 The prize cannot be exchanged for ADR Automotive services or other goods.

8.6 ADR Automotive reserves the right to substitute a prize with another prize of equal or greater value if the advertised prize becomes unavailable, where reasonably necessary.

9. Additional Promotions

9.1 ADR Automotive may run additional VIP promotions, including but not limited to:

• Referral promotions;

• Birthday rewards;

• Seasonal promotions;

• Car of the Month;

• Surprise giveaways;

• Bonus-entry promotions; and

• Customer appreciation promotions.

9.2 Each promotion will clearly state its own eligibility requirements and conditions.

9.3 Participation in one promotion does not automatically provide eligibility for another promotion.

10. Marketing Communications

10.1 VIP members may choose whether to receive ADR Automotive marketing communications.

10.2 Where a member provides the appropriate consent, ADR Automotive may send communications including:

• VIP Club news;

• Special offers;

• Competitions and giveaways;

• Vehicle care information;

• Seasonal promotions;

• Service reminders; and

• Other relevant ADR Automotive communications.

10.3 Marketing consent will be collected separately from acceptance of these VIP Club Terms & Conditions.

10.4 Members may withdraw their marketing consent at any time.

10.5 Unsubscribing from marketing communications does not automatically cancel VIP Club membership.

10.6 ADR Automotive will continue to provide necessary service-related communications where appropriate, such as communications relating to a booking or vehicle currently being serviced.

11. Privacy and Personal Information

11.1 ADR Automotive will collect, use, store and protect personal information in accordance with applicable New Zealand privacy law, including the Privacy Act 2020.

11.2 Information collected through the VIP Club may be used for purposes including:

• Administering VIP Club membership;

• Verifying eligibility;

• Conducting competitions and prize draws;

• Contacting prize winners;

• Providing service reminders;

• Providing requested VIP benefits;

• Managing customer relationships; and

• Sending marketing communications where the member has provided the appropriate consent.

11.3 ADR Automotive will not sell members' personal information to third parties.

11.4 Members may request access to or correction of personal information held by ADR Automotive, subject to applicable legal requirements.

11.5 ADR Automotive will take reasonable steps to protect personal information against loss, misuse, unauthorised access or disclosure.The Privacy Commissioner recommends being clear with people about what information is collected and how it will be used, and regards opt-in marketing as good practice.

12. Fraudulent or Misleading Entries

12.1 ADR Automotive may exclude or cancel an entry or membership where there is reasonable evidence that a person has:

• Provided false or misleading information;

• Created multiple VIP Club registrations;

• Used another person's details without permission;

• Attempted to manipulate a promotion or prize draw;

• Attempted to obtain multiple entries contrary to the promotion rules;

• Entered using fraudulent means; or

• Breached these Terms & Conditions or the rules of the relevant promotion.

12.2 ADR Automotive may request reasonable evidence to verify eligibility before awarding a prize.

13. Leaving the VIP Club

13.1 Members may leave the VIP Club at any time by contacting ADR Automotive.

13.2 Once membership is cancelled, the member will no longer be eligible for future VIP Club member benefits or promotions.

13.3 If a member has already qualified for a promotion before cancelling their membership, their eligibility will be determined according to the rules of that particular promotion.

13.4 ADR Automotive may retain certain information where required for legal, accounting, customer service, dispute resolution or other legitimate business purposes.

14. Changes to the VIP Club

14.1 ADR Automotive may reasonably change, suspend or discontinue the VIP Club or individual benefits and promotions.

14.2 Where reasonably practicable, significant changes affecting members will be communicated.

14.3 Changes will not be used to unfairly disadvantage participants in a promotion that has already closed.

15. General

15.1 The VIP Club and all promotions are subject to New Zealand law.

15.2 All promotional advertising will aim to clearly state the material conditions of each promotion.

15.3 These Terms & Conditions should be read together with the specific rules applying to each monthly promotion.

15.4 If any provision of these Terms & Conditions is found to be invalid or unenforceable, the remaining provisions will continue to apply.

16. Contact

For questions about the ADR Automotive VIP Rewards Club, membership, privacy or these Terms & Conditions, please contact:

ADR Automotive / ADR Shop Ltd
58 Birch Avenue, Judea, Tauranga, New Zealand
Email: admin@adrautomotive.co.nz
Phone: 07 571 8255

Last updated: 1 September 2026